Free ground shipping is available on selected items throughout our online store.
Free Ground shipping on retail website orders of $150.00 or more shipping within the U.S. 48 continental states*. Alaska, Hawaii and other U.S. Territories do not qualify for free shipping. It is the responsibility of the customer to select the free shipping option once the order qualifies. Failure to do so will not result in shipping charges being returned. Free Ground shipping rates will not be applied to other shipping options, e.g. Next day Air, 2 day or 3 day.Free Shipping does not qualify for ARB freezer/refrigerators, roof racks, bumpers, roof top tents, snorkles, assembled 3rd members or over-sized shipments.
Orders received after 11:30 am PDT for expedited shipping will not ship until the following business day. Orders placed on weekends will be processed on the next following business day. Orders are processed first come, first served.
How do I return an item?
A restock fee of 15% will be charged on all authorized returns. Unauthorized returns may be refused. Unauthorized returns that are accepted are subject to a 30% restock fee. Tools, assembled 3rd members, or special order parts do not qualify for return authorization. Regardless of shipment origin, all returns must be sent to the following address:
JT's Parts and Accessories