How do I return an item?
Review your order upon arrival. This simple step can save you time and money.

Any returns must be arranged with the company where the parts were purchased from. All items are warranted by Nitro per warranty statement. All parts must be shipped prepaid to our facility for inspection & determination, customer is also responsible for shipping cost of warranty items sent back to them. Any unauthorized outside repairs void this warranty. Labor, loss of revenue or goods, commercial loss, cost of telephone calls or general inconvenience are not applicable. International shipping costs are not covered for any reason. This constitutes our only warranty, expressed or implied. Returns must be in new re-sellable condition, in original packaging, and must be sent within thirty days and must be accompanied by original invoice and/or RGA form.

A restock fee of 15% will be charged on all authorized returns. Unauthorized returns may be refused. Unauthorized returns that are accepted are subject to a 30% restock fee. Tools, assembled 3rd members, or special order parts do not qualify for return authorization. Regardless of shipment origin, all returns must be sent to the following address:

JT's Parts and Accessories
5980 Goodwin Rd.
Cashmere, WA 98815
For questions about our return process or to request an RGA, please call (866) 349-6801.